Leader Pumps Guarantee

Guarantee Application

Leader Pumps provides a Limited 2 year Guarantee for pumps, components and accessories supplied as one pumping system from the manufacturer Leader. The guarantee covers failure, or below specification performance, caused by manufacturers defect only. This covers defects caused in manufacturer by assembly and/or material imperfection. The guarantee does not cover normal wear and tear, or weather damage.

The Guarantee is only applicable if the pump has been used in the correct manner for the correct application and all operating instructions have been followed (detailed in the User Manual included on purchase of pump).

The Guarantee is provided to the original owner and is not transferable.

Guarantee Period

Guarantee is provided for a period of 2 years from date of purchase.

Guarantee Inspection

If any failure covered by the guarantee should occur within the guarantee period then it’s the responsibility of the consumer to return to complete pump component, together with the original tax invoice, to Leader Pumps or an Authorised Service Agent nominated by Leader Pumps. The consumer will bear all costs associated with dismantling and returning the pump to Leader Pumps or the Authorised Service Agent. The pump will be evaluated and decision made based on the visual inspection of the components and the information provided about its operating environment.

Guarantee Validation

Leader Pumps Authorised Dealers are not permitted to exchange, repair or refund in part or full, goods submitted for Guarantee Evaluation without the permission from Leader Pumps. Further, it is the optional right of Leader Pumps as they see fit, to repair, alter and make good any Leader pump.

Repairs Covered

Subject to the exclusions shown on this page the Guarantee covers the correction of any defective parts and workmanship during the Guarantee period.

Guarantee Exclusions

The Guarantee does not extend as a result of the following:

  1. Damage caused by normal wear
  2. Paint damage
  3. Damage caused by sun, wind, rain, or any natural event
  4. Damage caused by failure of a component that was not supplied by Leader Pumps, ie. Controller / Pressure switch
  5. Damage caused by an animal
  6. Electrical damage caused by voltage fluctuations, electrical storms or any natural event, or electricity supply problems
  7. Damage caused by accident, misuse, abuse, neglect
  8. Repaired, dismantled, modified or tampered with by persons who have not been granted permission by Leader Pumps
  9. Goods used for purposes not normal to the product or other than specified
  10. Failure as a result of incorrect installation or improper hydraulic or electrical connections
  11. Abrasive or corrosive liquids or any chemical substance that is incompatible with the components or materials of the product

Indemnity

Nothing in this Guarantee shall be read or applied so as to purport to exclude, restrict or modify or have the effect of excluding or modifying the application in relation to the supply of any goods or services pursuant to this agreement all or any of the provisions of Part V of the Trade Practices Act 1974 or any relevant State Act or Territorial Ordinance which by law cannot be excluded, restricted or modified. Further, Leader Pumps or its Representatives deny liability that this Guarantee or its goods give cause for persons to lay claim for any damage to persons or property directly or indirectly through use of its products.

Leader Pumps

A division of Clayton Investments Pty Ltd ABN 25 009 703 235
1/75 Kremzow Rd, Brendale Q 4500
Ph: (07) 3881 2770 Fax: (07) 3881 2780

24 Healey Rd, Dandenong Vic 3175
Ph: (03) 9706 9922 Fax: (03) 9706 9533

Document last revised May 2010